Privacy Policy

1. Who We Are

Siyag is the developer and publisher of the Siyag Android device control application and its associated Windows installer. You can contact us at siyagadmin@gmail.com.

2. Information We Collect

We collect the minimum information necessary to operate:

• Purchase data — When you purchase a license, our payment processor handles your payment details. We receive only your email address and order confirmation. We do not store payment card information.
• Support correspondence — If you contact us by email, we retain your messages and email address to respond to your request.
• Server access logs — Standard web server logs (IP address, timestamp, file requested) are recorded when the installer is downloaded. These are used solely for security monitoring.
• Device identifier — When Siyag is set up on a device, the app generates a random identifier for that installation and registers it with us. It is not derived from your hardware, phone number, or any advertising ID, and it is not linked to any identity beyond the guardian email below.
• Guardian email address — The email address entered during setup. We use it to send PIN recovery codes and unlock-request notifications, and to verify that a recovery request is genuine.
• Temporary unlock requests — When the supervised user asks for temporary access to a blocked app, we receive and store the name of that one app, the time of the request, and whether it was approved or denied, so that the guardian can review and act on it.
• Update and version information — The app periodically asks our server whether a newer version is available, which tells us the app version and Android version of that installation.

3. What We Do Not Collect

The following is never collected, stored, or transmitted by Siyag:

• Browsing history, or a log of which apps are opened or how long they are used
• Keystrokes, messages, or any text entered on a device
• Location data
• Photos, files, or any content on a device
• Contacts, call logs, or message history
• Advertising identifiers, or any data used for advertising or profiling

Blocking enforcement happens on the device. The list of blocked apps, the PIN, and the moment-to-moment decision to allow or block an app are stored and evaluated locally. We do not receive a record of the apps the supervised user opens.

Temporary Unlock Requests. There is one deliberate exception to the above, and we want to be explicit about it. When the supervised user submits a temporary unlock request, the app sends us the name of the app being requested, so that we can notify the guardian by email and show the request in the guardian's dashboard. That request is stored on our servers along with its outcome. This is the only circumstance in which the name of an app on the device reaches us, and it happens only because the supervised user chose to ask for access.

4. How We Use Your Information

We use the information we collect solely to: fulfill and verify your license purchase; deliver the installer; respond to support requests; and send transactional emails related to your purchase. We do not use your information for advertising, analytics, or any other purpose.

5. Disclosure of Information

We do not sell, rent, trade, or share your personal information with any third party for marketing or commercial purposes. We may disclose information only: (a) to our payment processor, to the extent necessary to process your transaction; (b) if required by law, court order, or binding governmental request; or (c) to protect the rights, property, or safety of Siyag, its users, or the public.

6. Third-Party Payment Processing

Payments are handled by a third-party payment processor. Their privacy practices are governed by their own privacy policy, which we encourage you to review. We have no control over and accept no responsibility for the data practices of our payment processor.

7. Data Retention

We retain purchase records for as long as reasonably necessary to honor warranties, process refunds, and comply with legal obligations. Support correspondence is retained for up to two years. You may request deletion of your personal data at any time by emailing siyagadmin@gmail.com, and we will comply to the extent permitted by law.

8. Security

We take reasonable measures to protect the limited personal information we hold. However:

9. Children

Siyag is purchased and configured by adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

10. Limitation of Liability

11. Your Rights

You may request access to, correction of, or deletion of the personal data we hold about you by contacting us at siyagadmin@gmail.com. We will respond within a reasonable time and comply to the extent required by applicable law. We reserve the right to verify your identity before fulfilling any such request.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted, with the updated date shown at the top of this page. Your continued use of Siyag after any change constitutes your acceptance of the updated policy. If you do not agree, your sole remedy is to stop using Siyag.